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Troubleshooting the BizTalk Server Monitoring Agent

If you have any issues that you can not solve, contact our Support or send us an email at support@nodinite.com

Frequently asked questions

Cannot start/stop ports using the Scheduled Task Adapter

If you encounter problems to start and stop ports using the Scheduled Task Adapater; Make sure to:

Cannot start the agent

The problem for the Nodinite BizTalk Server Monitoring agent to start may simply be due to the fact that it is a Windows service and has some security and run-time related dependencies that are not met. Your problem may stem from one or more of the following common configuration errors:

  • Insufficient rights to run as a Windows Service, solution found in the following article: How to set Logon as a Service right
  • Shared port error, solution found in the following article: Shared Port 8000
  • Prerequisites are not met, further detailed in the Prerequisites page
  • Database update - After an update from time to time we add and/or modify the Monitoring Database and hence the agent will not start due to dependencies on later version of the existing database.

Update Monitoring Database
Example of database update

Missing Resources

  • The agent can be configured to use Filters to remove All resources from BizTalk Applications depending on your filter. Please review and/or remove the filter and change

There are no Actions available

Where do I install the agent?

Your Nodinite environment can be installed on existing hardware on-premise, on Azure Virtual machines or hosted in the cloud by your sourcing partner. Hybrid scenarios are also supported.

How do I uninstall the BizTalk Server Monitoring Agent

  • Make sure the Agent is stopped before running the MSI package, further detailed in the uninstallation user guide
  • You must be a local administrator to remove Windows Services

How do I get the latest version?

Download from the Nodinite portal

How do I know when there's a new version available?

Please subscribe to updates using our Support portal

How do I know where the agent is installed and running

Review the Nodinite Overview and/or the Monitor Agent Run-time Information section.