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Monitoring Non-Events

Learn how to monitor Non-Events (one or more correlated Responses are timely delivered after the initial Request)

This section describes what's being monitored and the rules for how Nodinite translates this into meaningful monitoring states. Also, some remote commands are available as Actions to help you swiftly manage problems. Available Remote Actions are further detailed on the Managing Non-Events user guide.

NonEventsAsResources Example list of monitored Non-Event configurations in a Monitor View

Monitoring Features

  • State Evaluation - Make sure you get alerted when thresholds are breached!
    • Duration check - Makes sure you are alerted and aware when messages are not in time (or exists at all within defined thresholds)
    • Evaluate number of events - Makes sure you are alerted and aware when there are too many or too few

State evaluation for Non-Events

One (1) configuration will be displayed within Nodinite as one Resource. If you have 42 Non-Events configurations, then you will have 42 Resources in Nodinite.

Each configuration (presented in Nodinite as a Resource) has one of the following evaluated states at any given moment:

State Status Description Actions
Unavailable Resource not available Evaluation of the 'Non-Events' is not possible either due to network or security-related problems Review prerequisites
Error Error threshold is breached Too few or too many events are detected Edit thresholds for 'Full Interval'
Details for 'Full Interval'
Edit thresholds for 'Monthly Interval'
Details for 'Monthly Interval'
Edit thresholds for 'Partial Interval'
Details for 'Partial Interval'
Edit thresholds for 'Partial Interval - Sliding Window'
Details for 'Partial Interval - Sliding Window'
Edit thresholds for 'Partial Interval - Sliding Window Multiple Days'
Details for 'Partial Interval - Sliding Window Multiple Days'
Warning Warning threshold is breached Too few or too many events are detected Same Actions as above
OK Within user-defined thresholds
  • Message count is within user-defined thresholds
  • Evaluation is not performed because current date is in the list of dates to ignore
Not logically applicable

From within Nodinite, you can reconfigure the state evaluation on Resource level using the Expected State feature.

Ignored by Date
Example of evaluation when current date is in the list of dates to ignore

Edit thresholds

Managing thresholds for ACK/NAK is detailed in the Configuration user guide.

Alert history for Non-Events

During root cause analysis or other purposes, it might be useful to understand how often your Non-Events problems happen. If your Monitor View allows it, you can search for historical state changes for the provided time span, either for all your Non-Events or individually. This topic is further detailed within the generic instructions on how to Add or manage Monitor View page.

Search Resource history

Search for alert history for all resources in the Monitor View

Alert history for the selected configuration

Frequently asked questions

Use the troubleshooting guide to find the FAQ and answers to known problems.

How do I enable monitoring of Non-Events

To Monitor Non-Events, the Agent must be configured with the Enable monitoring checkbox checked (default is checked) further detailed in the 'Configuration' user guide.

The screenshot below is from the remote configuration form available from the Monitoring Agents administration page.
EnableMonitoring
Example with disabled monitoring configuration


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