- 3 minutes to read

Install Nodinite Database Monitoring Agent

This guide teaches how to install the Nodinite Database Monitoring Agent.

Before you begin

Make sure you comply with the prerequisites.

Step 1: Start the installer

Double-click on the MSI file to start the installation of the Nodinite Database Monitoring Agent.
msi
Example MSI file, you should download and use the latest official version

Click the 'Run' button to continue.

Step 2: Welcome screen

On successful execution of the MSI file, a Welcome screen presents:
Welcome

Click the 'Next' button to continue with the installation process or click on the 'Cancel' button to quit the installer.

Step 3: Custom setup

Select the components to install and select the destination path for the installation.
Custom Setup

NOTE: Default settings are recommended

Click the 'Next' button to continue with the installation process or click on the 'Cancel' button to quit the installer.

Step 4: Service Account Information

This is the account running the Windows Service.

Enter credentials:

Domain: The name of the Domain the Server belongs to. If a local account is being used, use the name of the server or a . (dot) as Domain
User: The name of the account
Password: The password for the account

><i class="fal fa-fw fa-exclamation-triangle text-yellow"></i> **NOTE:** The account must have 'Log on as Service Right'

Domain service account

Click the 'Next' button to continue with the installation process or click on the 'Cancel' button to quit the installer.

Insufficient Privileges

Error message when account information does not meet Prerequisites.
Insufficient Privileges

If you get this message, the most common reason is that the account is not allowed to run as a service or is not a local Administrator on the server. Follow the guide How to set Logon as a Service right and click retry. If the problem remains, click cancel and restart. Make sure to enter valid credentials!

Tip: Check the local event log if there are errors (both System and Application)

Step 5 Completed setup

The last step of the installation gives either a success or a premature exit.
Successful installation example
Completed

Failed installation example: A failed installation will render a premature exit
Premature Exit

Click the Finish button to Exit and quit the installer.

Step 6: Add Agent as a new Monitoring Agent Configuration

When the setup has finished the default text editor will open a text file named the 'README.txt'. The README.txt file holds additional information that you need to add the agent as a Monitoring Agents.
README.txt

Instructions on how to add the Database Monitoring Agent as a Monitoring Agents is detailed in a shared article, click on the link below to learn more:

Support

Contact our Support for additional guidance if you fail to resolve the installation problem.

NOTE: Additional information to aid the troubleshooting may exist in the Windows Event Logs..


Next Step

Add or manage a Monitoring Agent Configuration
Configuration of the agent
Update

Prerequisites for Database Monitoring Agent
Monitoring Agents
Uninstall