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Uninstalling the Nodinite Non-Events Monitoring Agent

The Nodinite Non Events Monitoring Agent can be uninstalled running either the installer directly or by using 'Add or Remove Programs' in Windows.

You should remove the Monitoring Agent Configuration and applicable Resources in use within Monitor Views before uninstalling the agent.

If you uninstall the agent without removing the Monitoring Agent Configuration alerts with errors will be sent to users. Also, the Monitoring Agent Configuration will be listed as unavailable in the list of available Monitoring Agents

Example of uninstalled and therefore unavailable Monitoring Agents:
unavailablesource
Example of unavailable Monitoring Agents


Uninstall guide

Follow the steps next to uninstall the Non Events Monitoring Agent.

Step 1: Add or remove Programs

Use the Windows built-in feature to have installed programs removed.
RemovePrograms
Windows 'Add or remove programs' feature.

RemoveInstallation

Step 2: Start the installer

Optionally you can double click on the MSI file to start the installation of the Nodinite Non Events Monitoring Agent.

msi

Step 3: Welcome Screen

On successful execution of the MSI file or starting from 'Add or remove programs' a Welcome screen will be presented.
Welcome

Click on the 'Next' button to continue with the installation process or click on the 'Cancel' button to quit the installer.

Step 4: Change, repair or remove installation

In the 'Change, Repair, Remove' dialogue click the 'Remove' button to uninstall the agent and proceed to the next step.
remove

If the Service was not stopped before uninstalling a dialogue may appear. Click 'Ok' to close and continue.

InUse

If the Service was not stopped before uninstalling a dialogue may appear. Click 'Ok' to close and continue.

UnableToClose

Step 5: Remove Program

Click the 'Remove' button to remove the agent and proceed to the next step.
RemoveProgram.png

Step 6: Completed setup

The last step of the un-installation gives either a success or a premature exit.
Successful un-installation example

Completed

Click the 'Finish' button to Exit and quit the installer.

Troubleshooting

A failed un-installation will render a premature exit.
PrematureExit Failed un-installation example

Support

Contact our Support for additional guidance if you fail to resolve the installation problem.

Note: There may be additional information written to the Windows Event logs.


Next Step

Add or manage Monitor View
Add or manage a Monitoring Agent Configuration

Non Events Monitoring Agent
Resources
Monitoring Agents
Monitor Views