Troubleshooting Install and Update
If you are reading this, make sure to review the Prerequisites first!
Nodinite has extensive trace logging using a rolling log file appender creating JSON files. These are handy for troubleshooting issues together with our support. Almost all Nodinite applications emit these wherever installed. If the Windows account used for running the application does not have change/write rights then these files can't be created.
If you are missing the diagnostic files review the How to set Logon as a Service right user guide
Example of rolling log files
Most of the diagnostic files can be downloaded as a single ZIP, review the Add or manage Monitoring Agent - Diagnostics user guide for additional information.
This is described in the IIS Authentication settings user guide