- 2 minutes to read

Nodinite is under update

This message displays during the update of Nodinite. The message disappears when the update process has completed successfully.

The Nodinite Install and Update tool creates a file named app_offline.htm in the installation folder of the Web Client during the update process to prevent access from end-users. If the update process for any reason is interrupted, the file app_offline.htm may be kept in the file system rendering the Web Client not operational.

Nodinite is under update

When this error message displays, the Administrator is experiencing a failure updating Nodinite. Update exception example

Solution

There are different ways to resolve this problem.

Remove file

Remove the file app_offline.htm from the installation folder of Nodinite, usually C:\Program Files\Nodinite\%ENVIRONMENT%\Nodinite Core Services\WebClient. Replace %ENVIRONMENT% as appropriate. If this method does not solve the problem, then you will need to restore from a backup, described next.

Restore from a backup

The Nodinite Update Service creates a backup of every Web Application before replacing them with the updated version.

The default folder for the backups is C:\Program Files\Nodinite\Nodinite Update\Update Service\backup:
Backup folder

  1. Remove all files and subfolders from Web Client installation folder (usually C:\Program Files\Nodinite\%ENVIRONMENT%\Nodinite Core Services\WebClient. Replace %ENVIRONMENT% as appropriate.)
  2. Extract the files and folders from latest backup of the Nodinite Web Client zip

Next Step