Last updated: 2019-04-03

Frequently asked questions

Common problems and FAQ.

How do I know if the Monitoring Service has stopped?

Information about the state of the Monitoring Service is clearly visible for a user in the following places:

  1. The notification area of the Web Client
    status
  2. From the Overview in the Administration of the Web Client
    monitoringservicefromoverview
  3. On the Update page of the Install and Update Tool

How do I know where the Monitoring Service is installed?

The actual whereabouts of the Monitoring Service can be found in the following places:

  1. From the Overview in the Administration of the Web Client (and all other installed components)
  2. On the Update page of the Install and Update Tool (Core Services)

Get Diagnostics for the Monitoring Service

Use Nodinite Update to download the Nodinite.diagnostic.log.json.zip
Nodinite.diagnostic.log.json.zip

Contact our support

If you still have any questions or have trouble with the Monitoring Service please contact us at support@nodinite.com